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Customer Satisfaction Questionnaire

A M Fire & Security would be grateful if you could find the time to complete this questionnaire as we are always looking to improve our quality of service to our customers, and we would very much appreciate your comments on the service you received.

All information will be treated in the utmost confidence.


How satisfied were you with the initial contact with us?
How satisfied were you with the arrangements made?
How satisfied were you with the appointment made?
How satisfied were you with the work carried out?
Did the engineer ask you if you had had any problems with the system since the last visit?
How satisfied were you with the conduct of the engineer?
How would you rate your level of satisfaction with us?
How would you rate your level of satisfaction in regard to the annual maintenance charge?
Are you aware that we offer technical support?
How likely are you to recommend us? Would you say the chances are?


 


Thank you for your time.



                   
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